At Drop Mobility we believe in a shared, electric, sustainable and connected future for urban mobility. Founded in 2017, we have grown consistently and are now operating in 60+ cities across North America with offices in San Francisco, Toronto, and across the continent.
We work closely in partnership with municipal governments, transit agencies, non-profit bike share organizations, corporates, campuses and other bike advocacy organizations to support and operate thousands of electric vehicles every day. Our best-in-class e-bikes, our full-stack software platform and our dedicated operations division provide mobility solutions that help tackle some of our generation’s biggest challenges around climate change and traffic congestion.
Drop Mobility is looking for a hands-on, highly adaptable Operations Support Specialist to support the performance of our bikeshare and micromobility systems across North America.
This is a field-based, travel-intensive role designed to provide operational support wherever it is needed most. The Operations Support Specialist will travel between Drop markets to help troubleshoot operational challenges, improve fleet condition, support launches and expansions, and provide additional capacity to local teams. Working closely with Regional Operations Managers and local operating teams, this person will help ensure our systems are safe, reliable, well maintained, and operating to Drop’s standards.
The role is ideal for someone who enjoys hands-on problem solving, is mechanically inclined, comfortable working independently, and excited by a job where the location and priorities can change from week to week.
Regular overnight and extended travel throughout the United States and Canada is a core requirement of the position.